Homeowner Reviews

"It was an easy process and when we moved in the team was super helpful!"

Pros: "The team was able to meet our desired move-in date prior of 2022; We appreciate the ability to do minor customization to the floor plan; The quality of finishes and design options to customize; When able to talk or walk with the team things were great and communication lines were open, they assisted on making sure concerns were addressed. All sub-contractors we interacted with were phenomenal in helping us through questions or things that needed to be addressed. Appreciated the ability to do the detailed walk-throughs prior to drywall and closing, the team was super detail oriented in the process.

Cons: Almost zero proactive communication from our sales representative. When we tried to ask questions or get clarity on topics, we would need to email, followed by text to still often receive no communication back. This was very disappointing as we were told during the sales process we would be receiving at a minimum biweekly updates on progress next steps, schedule and that never occurred. Front yard landscaping needs to be resolved."

"Everything and everyone has been amazing meeting and helping us with our requests and problems as they arise."

"The team was awesome! Any concerns were address in a timely manner!! The team is great and knowledgeable."

"I didn't have any issue with the contract, but when we moved in me and my wife still needed to clean the house, specially some of the dried paint tiny paint splashes on the carpet and front door which is difficult to clean."

"The team was fantastic with the entire purchasing experience from the first phone call until we closed. They promptly answered every question and concern, and truly made us feel like family. They are great faces of the company."

"I loved that I was able to visit my home weekly to see the progress made. I also like that my home was finished by the projected time with no delays."

"Quick move-in was a big thing for us since we are moving from a different state, and TNHC provided that easy fast transaction. There are some minor flaws of the house when we moved in, but everything was taken care off."

"Communication was great."

"The mailboxes not being set up was stressful, but I have been happy otherwise!"