NewHome Co.

Customer Care

Customer Care

The best foundations are built on trust

New Home Co.’s Customer Care program is defined by the commitment, passion and experience that our Customer Care Team provides our family of homeowners. It begins with their first visit to a community and often extends years after their new house becomes a home. At the end of the day, we don’t just build homes, we help our customers move forward.

We're Here for You

If you’d like to submit a warranty claim, please follow the process specified in your Limited Warranty. For your reference, here’s a short summary of the steps involved:

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Copyright © 2024 The New Home Company Inc. All rights reserved. All information subject to change. All imagery is representational and does not depict specific building, views or future architectural, community or amenity details. All services, pricing, square footage and bed/bath counts subject to change. Models do not reflect racial or ethnic preferences. Not an offer or solicitation to sell real property. Offers to sell real property may only be made and accepted at the sales center for individual New Home Co. communities. For additional legal disclaimers, please CLICK HERE.