Customer Care
Customer Care
The best foundations are built on trust
New Home Co.’s Customer Care program is defined by the commitment, passion and experience that our Customer Care Team provides our family of homeowners. It begins with their first visit to a community and often extends years after their new house becomes a home. At the end of the day, we don’t just build homes, we help our customers move forward.
We're Here for You
If you’d like to submit a warranty claim, please follow the process specified in your Limited Warranty. For your reference, here’s a short summary of the steps involved:
Homeowner login
Select your region to proceed
Select a neighborhood in
Select a neighborhood in Northern California
Contact Us
Emergency After Hours
