Homeowner Reviews

Construction Tours Image
Construction Tour Image
Most Recognized Builder in Customer Experience
At New Home Co., we're committed to building a better experience, a better home, a better life. From leading design to best-in-class quality, we are honored to receive consistent recognition from our homeowners through Eliant - the homebuilding industry's most trusted independent survey company for over 30 years. New Home Co. is proud and humbled to have received “The Eliant” award, for a third consecutive year. This acknowledgment, along with several other awards won, provides further credence to New Home Co.’s position as the nation’s most recognized builder in customer experience.

Read real homeowner reviews about The New Home Company below.
Stories From Home
View Videos
09/25/23
"Fast and smooth."
- Prathima D.,
100%
Customer
Satisfaction
09/12/23
"I loved the easiness & felt comfortable with the sales team. They were all friendly & treated me like we were all friends. The team walked me through the whole process, especially as a first time home buyer. I love our new home. What I didn't like was some things were still not fixed or completed from our initial walkthrough."
- Amanda J,
Homeowner at 
100%
Customer
Satisfaction
09/02/23
"The team provided a great buying experience and helped us the entire way. The builders also took great pride in their work which made me feel confident in the quality of the home."
- Mya N.,
Homeowner at Painted Prairie
100%
Customer
Satisfaction
08/19/23
"I like the fact that the house was cleaned when I closed, not a lot of repairs and they updated me often. Thank you!"
- Alleina K,
Homeowner at Element at Eastmark
93%
Customer
Satisfaction
08/17/23
"I love the house and design. It is perfect for my lifestyle. The only thing I have any issue with is the parking situation. There is no parking space is I have dinner visitors."
- Mariam K.,
Homeowner at Element at Eastmark
100%
Customer
Satisfaction
08/16/23
"My boyfriend and I are first time homebuyers and we could not have asked for a better experience. I really appreciated the communication and punctuality from the entire team. The team was phenomenal to work with and truly sold us on the home from the start. The team even stayed late for us to view the model homes and were so accommodating to us during the entire process. The team also did a thorough walk through with us and gave us so much so much helpful information being first time home owners. They even took the time to explain how we can take of our new stainless steal appliances. Additionally they went above and beyond to make things right when we had AC issues the week of move in. The team has been so great with getting the contractors out to us in a timely manner and has made scheduling services a breeze. They make sure her customers feel heard and cared for. They answers all of our questions and has made this entire move in experience so easy."
- Kelsy P.,
Homeowner at Element at Eastmark
100%
Customer
Satisfaction
08/03/23
"Everyone from the sales office team to the Walk Through Process were AMAZING. 10/10 experience, was genuinely an amazing experience all around."
- Michael S.,
100%
Customer
Satisfaction
07/23/23
"Friendly staff, the team was very professional and responded quickly from the first day to the closing day."
- Fleury N.,
Homeowner at 
93%
Customer
Satisfaction
07/22/23
"Like the way agents were very cooperative throughout the buying process. Dislike some maintenance issue right on moving."
- Praphdeep H.,
90%
Customer
Satisfaction
07/21/23
"It was smooth and easy."
- Ashley C,
100%
Customer
Satisfaction