NewHome Co.

Homeowner Reviews

Most Recognized Builder in Customer Experience

At New Home Co., we’re committed to providing industry-leading customer service at every step of your home buying journey. We are honored to receive consistent recognition from our homeowners through Eliant – the homebuilding industry’s most trusted independent survey company for over 30 years. New Home Co. is proud to have received “The Eliant” award, multiple times throughout our history. 

Read real homeowner reviews about New Home Co. below.

homeowner reviews

SHOWING 1 - 10 OF 19 REVIEWS

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06/21/2024

[Translated from ES] Everyone was very kind and helped me make my dream come true.

HOMEOWNER AT

Copper Falls

100%

CUSTOMER SATISFACTION

06/17/2024

From contract to move in the process was seamless. Great experience all the way around

HOMEOWNER AT

Copper Falls

98%

CUSTOMER SATISFACTION

06/16/2024

Great communication skills of sales representatives [name removed] and [name removed]. Later on incredible assistance of [name removed]. These three people are AWESOME!…

HOMEOWNER AT

Monroe @ Bedford

100%

CUSTOMER SATISFACTION

06/14/2024

[name removed] and [name removed] treated like family and were hand holding through the entire process until closure.

HOMEOWNER AT

Waypointe

100%

CUSTOMER SATISFACTION

06/14/2024

[name removed] has made the move-in process special. He takes really good care of us and our needs. He is professional and caring which goes a long way and it shows. A+++

HOMEOWNER AT

Ellis@Bedford

100%

CUSTOMER SATISFACTION

06/14/2024

Some of the finishing touches could use some work, but overall the house quality is good.

HOMEOWNER AT

Monroe @ Bedford

90%

CUSTOMER SATISFACTION

06/10/2024

Purchase experience was great. The help we are receiving after the purchase is great as well. The quality of the home, work that was performed, and just construction effort itself in providing quality work isn’t good. A lot of mistakes were done that we are still working through, paint job seems really bad (all walls have see through patches and lines), concrete work has puddle patches, windows not level and operate different from each other, cabinets are really cheap and have gaps at connections, even some design ideas aren’t the best.

HOMEOWNER AT

Rocklin Meadows

90%

CUSTOMER SATISFACTION

06/10/2024

Overall I was happy about the experience. There can be enhancements - Better quality and more pictures during the construction - Be able to make some changes in the Design packages.

HOMEOWNER AT

Monroe @ Bedford

98%

CUSTOMER SATISFACTION

06/09/2024

smooth and seamless purchase experience, staff is very good and timely help. Post sale support

HOMEOWNER AT

Painted Prairie

100%

CUSTOMER SATISFACTION

06/08/2024

I love my home but it did take over 7 months to have a damaged board in the floor to be replaced and the broken outlet cover in the floor is still not replaced. I moved in on 8/1/23 and am still waiting for the solar to be activated…which is not New Home’s fault but no one else is accepting responsibility.

HOMEOWNER AT

Eureka Grove Paired

96%

CUSTOMER SATISFACTION

Showing 1 - 10 of 19 Reviews

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Copyright © 2024 The New Home Company Inc. All rights reserved. All information subject to change. All imagery is representational and does not depict specific building, views or future architectural, community or amenity details. All services, pricing, square footage and bed/bath counts subject to change. Models do not reflect racial or ethnic preferences. Not an offer or solicitation to sell real property. Offers to sell real property may only be made and accepted at the sales center for individual New Home Co. communities. For additional legal disclaimers, please CLICK HERE.